FREQUENTLY ASKED QUESTIONS
How soon until I can walk on the clean carpet?
You will want to stay off the carpet as much as possible for the first 6 - 8 hours after being cleaned.
Do you clean wool?
Yes. We clean wool with a lower temperature than standard carpet. Special attention to water extraction and dry time is also important. A-Steam Carpet & Upholstery Cleaning has professional experience in this process.
Do you move the furniture?
Yes. Our regular pricing includes moving small sofas, chairs, end tables, etc.
Beds, entertainment centers, pianos and heavy furniture will not be moved.
What is the best cleaning method?
The best cleaning method is truck-mounted hot water extraction which is the method we use at A-Steam Carpet & Upholstery Cleaning. We pre treat heavy traffic areas and stains. Hot water is then used to extract and rinse out the carpet or upholstery. The hot water is between the temperatures ranging from 120-240 degrees depending on the type of carpet and upholstery.
Do you clean Berber carpet?
Yes. Berber is loop constructed that comes as an olefin, wool or a blend. It requires a more thorough process in order to clean under, around and through every loop.
What form of payments do you accept?
Payment is due when we finish the job. We accept check, cash, Visa, Mastercard Discover and American Express.